Apple launches new iPhone 14 service program for ‘Rear Camera Issue’

Apple today has launched a new service program for iPhone 14 Plus models, where a ‘very small percentage’ of devices may show no rear camera preview. This is the first iPhone service program in a couple years, with the last one being in 2021 where some iPhone 12 models experienced an earpiece speaker problem.

This new service program is for iPhone 14 Plus models sold between April 10th, 2023 and April 28th, 2024 – potentially affecting around a year of iPhone 14 Plus models. iPhone 14 Plus initially launched in September 2022, so this issue didn’t start popping up until later in production.

You can check whether or not your iPhone 14 Plus is impacted by inputting your serial number on Apple’s website. If you’re impacted, Apple will fix the issue free of charge, presuming your iPhone has no other forms of damage.

Apple states that this program covers eligible iPhone 14 Plus models for 3 years after the original date of purchase. Additionally, if you paid to have your iPhone 14 Plus serviced for this issue, you can request a refund.

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